What happens if we inadvertently send funds to the DailyPay account that are not owed to the employee?

If you, for whatever reason, mistakenly send funds not owed to an employee to their DailyPay account, please let us know as soon as possible. If the timing is early enough, we may be able to stop the payment from going to the employee and/or only remit a partial amount. While there are no guarantees, we recommend that you contact us as soon as you become aware of something like this.

If you issue a Stop Payment or ACH Reversal to a designated DailyPay account as an attempt to pull back the deposit, it will fail, unfortunately.

If the payment in question has already been sent to your employee, please do contact us so that the situation can be reviewed. 

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