We inadvertently send funds to an employee’s DailyPay account after the employee's profile had been canceled. What happens?

If funds are ever received in a DailyPay account after the profile has been canceled or an employee has been terminated, the funds will still be sent to the employee. The funds will be sent the day they are received as a Same Day ACH deposit and will route to the primary bank account on file. End result, your employee may receive those funds a little bit later than expected on payday. 

If the original payment was not intended to be sent to the employee in question at all, please advise the DailyPay Partner Support team accordingly. Our initial assumption will be to forward the funds to the employee. Therefore, if you contact us early enough, we may be able to stop the payment from being sent onwards. 

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