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  2. Payday FAQ

Payday FAQ

Question on payday processes and protocols

Employee's Perspective

  • How does payday work for DailyPay users?
  • What is a Same Day ACH deposit? (ach_same_day)
  • What is a remainder payment?
  • When on payday does an employee get paid when they use DailyPay?
  • Where do I see the status of an employee’s payments and where they were sent?
  • My employee was sent an off-cycle today to their DailyPay account. Where did it go?
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Employer's Perspective

  • What happens if we inadvertently send funds to the DailyPay account that are not owed to the employee?
  • Where do I see the status of my employees’ payments?
  • What do we do if we are paying out (holiday) bonuses for our employees?
  • What do we do if we are changing our payday due to a holiday?
  • How does DailyPay help employees budget and save?
Contact info

DailyPay

Email: client.support@dailypay.com

Web: www.dailypay.com

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