
Karl Muenzen
Activity overview
Latest activity by Karl Muenzen-
Karl Muenzen created an article, Two-Factor Authentication
At DailyPay, our mission is to help your employees take their first steps towards financial freedom. Financial security is only possible when paired with best-in-class data security. That’s why we'...
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Karl Muenzen created an article, New Batch Account Creation Process Steps
Note: This article is only applicable for those that previously single created new hire accounts 1-by-1 in the original DailyPay Partner Portal. For further background information about the User Ro...
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Karl Muenzen created an article, New Direct Deposit Update Process Steps
Note: This article is only applicable for those now required to download their Direct Deposit Update file as an Excel, as opposed to individual updates. For further background information about th...
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Karl Muenzen created an article, My employee had their ACH payment sent to a bank or pay card they tell me is closed/invalid. What do we do?
If your employee notices that an ACH payment was sent to a bank account they have since closed, please make sure they first update their banking information in their DailyPay profile, so that this ...
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Karl Muenzen created an article, How does my employee change their direct deposit information?
First, while your employee is utilizing DailyPay, we require that their direct deposit information remains their unique DailyPay account. Keeping the DailyPay account there will ensure the smoothes...
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Karl Muenzen created an article, How do my employees see their pay statements?
There is a dedicated section in the employee’s DailyPay account where he/she can view pay statements. First, when first choosing a specific pay period, the statements section will list all early t...
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Karl Muenzen created an article, What if my employee wants resume using DailyPay after canceling it?
If your employee wishes to resume using DailyPay after self-canceling his/her account, the employee can simply log back in using his/her previous credentials, and reactivate his/her own account. If...
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Karl Muenzen created an article, What if my employee wants to cancel their DailyPay account?
If your employee decides that he/she no longer wants access to their earned wages before payday, he/she can request to cancel his/her account on their own. The employee can do so by logging into th...
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Karl Muenzen created an article, How does my employee sign up for DailyPay?
If your employee has met all internal eligibility requirements (if applicable) and is signed up for direct deposit, your employee’s DailyPay account will be created for them ahead of time. That way...
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Karl Muenzen created an article, What is DailyPay Employee Support?
DailyPay Employee Support is a dedicated team of Support Agents who are on stand-by to answer any DailyPay-related question that your employees may have. From A to Z, the Employee Support team will...